About Us
The Offix Story
Offix was founded on July 20, 1999, with one goal: to provide businesses and organizations in Washington DC, Virginia, and Maryland with the best office equipment and technology. Our founder, Steve Valenta, started his career as a photocopier technician, quickly establishing himself as a trusted technical expert, striving to provide customer service and client satisfaction.
Today, Offix boasts four locations, serving the Washington DC metropolitan area, Richmond, Norfolk, Baltimore, and the Lynchburg Region. This means the best copiers, business printers, multi-function printers, wide format printers, scanners, software solutions, mail room equipment, and more. It also means the best sales experience, maintenance and service you can trust, and award-winning service, seven days a week, 365 days a year.
In 2022, Offix was once again recognized as one of the few Canon ATSP-certified organizations in the country and received the ENX Elite Dealer award, which we have received every year since 2007.
Core Values
Display Empathy with "CCC"
- Company
- Customer
- Community
Do the Right Thing!
- Do what you say
- If your mom were watching...
- Take Responsibility
Thrive In Your Role
- Be Positive
- Be Committed
- Be Motivated
- Be Resourceful
Mission
As one of the best and most awarded office technology dealers in Washington DC, Virginia, and Maryland, we have big shoes to fill. But we take our mission to make businesses more efficient seriously, and our 95% customer retention confirms it. We also know that you want to choose the best dealer for copiers, printers, and postage meters: a trustworthy business partner. That’s why we created our Service Smart® Guarantees: a suite of guarantees that, if anything is not as promised, we will ensure to make it right.
Approach
Our approach is unique: we analyze your current situation, your problems and your objectives, and deploy a suite of customized technology to make you more profitable. We partner with leading manufacturers and draw from industry-leading tools, hardware, and software. This is how we help businesses develop smart workplace strategies that solve office technology frustration and streamline document organization. The Offix family of brands includes Canon, Sharp, Océ, KIP, HP, FP mailing solutions, and Duplo, available for lease, rental or purchase.